Payment and shipping information:

A. Shipping costs and information:

Shipping is only possible to the countries listed below. We ship with DHL or Hermes. The shipping costs are listed below.

We ship to the following countries:   

Germany, Belgium, Ireland, Denmark, Finland, Lithuania, Estonia, Netherlands,  New Zealand, Japan, Iceland and Norway.

I. Shipping within Germany:

For shipping within Germany we charge a flat rate of 4.00 Euro (incl. VAT) per order.

Within Germany, we also offer DHL Express deliveries.  For DHL Express delivery we charge a flat rate of 14.00 Euro (incl. VAT) per order.

II. Shipping outside Germany

Selected EU Countries - Shipping costs to other selected EU countries are 7,00 Euro (incl. VAT) per order.

Non EU Countries - Norway, New Zealand, Japan and Iceland - Shipping costs are 14,00 Euro (incl. VAT) per order.

In the case of deliveries to countries outside the European Union, additional costs may be incurred in individual cases for which we are not responsible and which are to be borne by you. These include, for example, costs for the transfer of money by credit institutions (e.g. transfer fees, exchange rate fees) or import duties or taxes (e.g. customs duties).

You can find further information under

http://ec.europa.eu/taxation_customs/customs/

customs_duties/index_de.htm

and on import tax under

http://auskunft.ezt-online.de/ezto/Welcome.do

B. Payment information:


I. For order shipping within Germany

For order within Germany we offer the following payment options, unless otherwise specified in the respective product description:

1. Bank transfer (payment in advance)
You can transfer the invoice amount to our bank account, stating the order reference number.  You will receive the bank details and the order number by e-mail.

2. PayPal
Pay via PayPal using the information stored in your PayPal account. You can find more information about payment via PayPal at www.paypal.de.

3. Credit Card (Stripe)
You can pay by credit card. We accept the following credit cards:
Visa, Mastercard.

4. Payment via instant bank transfer (Stripe)
Payment via SofortÜberweisung.

5. Cash payment at collection
You collect the goods yourself from us and pay in cash. We will inform you by e-mail that the goods you have ordered are ready for collection. After receiving this e-mail, you can pick up the goods by appointment at the following address:

Nicole Hamich
Vogelherdstrasse 5
93426 Roding
Germany

In this case no shipping costs will be charged.


II. for shipping outside Germany
For deliveries to other countries (as listed above) we offer the following payment options, unless otherwise specified in the respective product description:

1. Bank transfer (payment in advance)
You can transfer the invoice amount to our bank account, stating the order reference number.  You will receive the bank details and the order number by e-mail.

2. PayPal
Pay via PayPal using the information stored in your PayPal account. You can find more information about payment via PayPal at www.paypal.de.

3. Credit Card (Stripe)
You can pay by credit card. We accept the following credit cards:
Visa, Mastercard.

4. Payment via instant bank transfer (Stripe)
Payment via SofortÜberweisung.

5. Cash payment at collection
You collect the goods yourself from us and pay in cash. We will inform you by e-mail that the goods you have ordered are ready for collection. After receiving this e-mail, you can pick up the goods by appointment at the following address:

Nicole Hamich
Vogelherdstrasse 5
93426 Roding
Germany

In this case no shipping costs will be charged.


Information on the calculation of the delivery time:

For the exact delivery time of a product, please refer to the information on the respective product page.
The delivery time within Germany is 3 - 5 days.
The delivery time to selected EU countries (except Germany) is 7 - 32 days.
The delivery time to Japan, New Zealand, Iceland and Norway is 7 - 32 days.


In the case of payment in advance by bank transfer, the period for delivery shall commence on the day after the payment instructions have been issued to the transferring bank or, in the case of other payment methods, on the day after conclusion of the contract and shall end on expiry of the last day of the delivery time. If the last day of the delivery time falls on a Saturday, Sunday or a public holiday recognised by the state at the place of delivery, such day shall be replaced by the next working day.

If you order several articles from us within the scope of one order, for which different delivery times apply, we will dispatch the goods in a joint shipment, unless we have agreed otherwise with you. In this case, the longest delivery time shall apply to the goods consignment as a whole.